This page consolidates the questions readers ask in the comment sections of every article in the journal. We rewrite the answers when the underlying facts change — Meta's policies, vendor practices, and the editorial fleet's experience all evolve, and an FAQ that does not evolve with them stops being useful within a quarter.
Each question links into the longer-form article that covers the topic in depth. If your situation does not match the FAQ exactly, the article almost certainly addresses the variation. If it does not, the comment sections are open to confirmed buyers and editors respond within a working day.
Buying basics
What exactly do I receive when I buy an ad account?
The standard delivery contains the login email, the password, the two-factor authentication backup codes, recovery email access, and where the listing specifies, the Business Manager identifier and the cookie set for session import. Reinstated stock additionally includes the verification status flag and post-verification age. Everything appears in your buyer dashboard the moment payment is confirmed.
How quickly does delivery actually happen?
Cryptocurrency payments clear in roughly one to two minutes. Card payments clear in two to five minutes after the fraud-engine pass. Manual review is never required for standard orders. The credentials are written to your buyer dashboard the moment payment confirms; there is no email exchange and no manager queue.
What is the difference between PVA, aged, BM-attached and reinstated stock?
PVA is phone-verified-account — fresh stock with a verified phone number. Aged is one to three years of natural activity history. BM-attached comes pre-paired with a clean Business Manager. Reinstated has passed identity verification and is the highest-trust tier. The longer guide on choosing-an-account walks through which tier fits which campaign type.
Can I buy a single account, or do you only sell in bulk?
Single-account orders are supported and common. Bulk pricing kicks in automatically at fifty accounts. Larger orders unlock additional discounts up to sixty percent off list price, plus a dedicated account manager for delivery scheduling. There is no minimum order size on the storefront.
Replacement and guarantees
What is the replacement policy?
Twenty-four hours from credential delivery. If during that window the account is dead on first login, restricted before any campaign runs, or does not match the description on the listing, request a replacement from the dashboard and a fresh account is issued from the priority lane. After twenty-four hours, the account is yours to manage.
What if the account dies three days after I buy it?
The replacement window covers issues that exist at delivery time. Bans that happen during your usage are out of scope, because they typically result from campaign decisions, fingerprint, proxy quality or warm-up shortcuts. The warm-up calendar and the choosing-an-account guide minimise this risk; nothing eliminates it entirely.
Does replacement reset my warm-up progress?
Yes. A replacement account is a new entity, even if it ships from the same vendor batch. The warm-up calendar starts at day zero. Buyers running production campaigns should keep at least one warmed reserve account so a replacement does not mean a fourteen-day delay.
Operations
Do I need an antidetect browser?
Yes for any account where survival rate matters. The fingerprint exposed by a regular browser is the single biggest reason fresh accounts trigger early reviews. Multilogin, Dolphin, Linken Sphere and AdsPower all work. Pick by your stack and budget; survival differences between mature antidetect browsers are smaller than survival differences between using one and not using one.
Can I run grey-vertical campaigns on these accounts?
Technically yes, but match the tier to the vertical. Reinstated and aged-with-BM accounts survive grey verticals best. PVA tier loses fast on grey traffic — use it for white tests, warm-up training and parsing instead. The tier-versus-vertical matrix in the choosing-an-account guide covers the trade-offs.
How do I handle the first login safely?
Open the antidetect browser, set a residential proxy that matches the account registration country, and enter the provided credentials. Import cookies if they are bundled. Avoid changing the password or recovery settings during the first session. Browse the news feed for ten minutes, then close and wait twenty-four hours before opening Ads Manager. The first-seventy-two-hours protocol in the warm-up calendar covers the rest.
What if the account asks for ZRD verification?
Wait six hours before responding — soft prompts sometimes resolve themselves on their own. If the prompt persists, follow the ZRD recovery flow: prepare high-quality ID documents, ensure the document name matches the profile name exactly, strip EXIF metadata, and submit. Do not log in during the verification waiting period. The ZRD recovery article walks through the full flow.